Smart payment hand-over

Pay the right provider, with the right location code.

Paying in the wrong app, or with the wrong location code, is an easy mistake to make. Park Shield takes the provider and location code from the sign you scanned, shows you everything to check, then opens that provider's official page so you pay them directly.

How the hand-over works

1

Find the payment details

When you scan the parking sign, Park Shield picks out the payment information printed on it: the provider, the location code and the machine number where there is one. For example: RingGo · Location 16968 · Machine 609. You can also go to a provider's payment page from a car park you chose in nearby parking search.

2

Check the sign first

You confirm the scan against the physical sign before going further. If you've also selected a car park, Park Shield shows the name the sign reads and says Location identity not verified when it can't confirm they match, so you can check you're paying for the right place.

3

Review the hand-over

The review screen walks through four steps (provider, code, hand-off, confirm) and shows the driver, vehicle, location code, provider and destination together. Opening it doesn't start a payment.

4

Open the provider

Tap Open provider to go to the provider's official page, or Copy payment details to paste the location code and registration into it. Your details aren't sent to the provider automatically.

5

Verify on the provider's page

Before you pay, check that the location code and the car park on the provider's page match the sign where you parked, along with the tariff and maximum stay.

6

Get the provider's confirmation

Payment is completed with the parking provider, not Park Shield, so the provider's confirmation is your proof. Then tap I have paid — start timer for a reminder before your time runs out.

Pay with provider screen: smart payment hand-over for RingGo with steps provider, code, hand-off and confirm, location code 16968, provider RingGo, destination official provider page, and buttons Open provider, Copy payment details and I have paid, start timer. Personal details hidden.

What the review screen tells you

The hand-over screen is labelled Prepared by Park Shield for your review and says, in the app itself:

  • These details are not automatically shared with the provider.
  • Payment is completed with the parking provider, not Park Shield.
  • Check the provider page and the physical sign before paying.

Personal details in this screenshot are hidden.

What is a parking location code?

Pay-by-phone signs and machines carry a location code (some providers call it a location number). It tells the provider exactly which car park or zone you are paying for. Neighbouring car parks, and even different areas of the same car park, can have different codes and tariffs, so the code needs to come from the sign where you actually parked. Read more about avoiding the wrong app or code and what to record if a payment fails.

Frequently asked questions

Does Park Shield process my parking payment?

No. Park Shield opens the parking provider's official page and you pay the provider there. Payment is completed with the provider, not Park Shield.

Are my details sent to the parking provider?

Not automatically. Park Shield prepares the details for you to review, and you can copy them into the provider's page yourself.

What is a parking location code?

It is the number printed on pay-by-phone signs and machines that tells the provider which car park or zone you are paying for. Paying with the wrong code can leave you without valid payment for where you actually parked.

Does starting the Park Shield timer mean I have paid?

No. The timer is a reminder on your phone. Your proof of payment is the confirmation from the parking provider.

One app in front of the parking apps.

Scan the sign, check the details, and go straight to the right provider. Join the early-access list to try it.

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